Terms and Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern the provision of services by Run Dem Labs LLC (“Company,” “we,” “us,” or “our”) to any client, customer, or user (“Client,” “you,” or “your”).

By accessing our website, purchasing services, or engaging with Run Dem Labs LLC, you confirm that you have read, understood, and agree to these Terms.

Electronic acceptance of these Terms, including by online payment, digital confirmation, or use of services, constitutes a legally binding agreement.

2. Scope of Services

Run Dem Labs LLC provides digital and creative services, including but not limited to:

  • AI media generation
  • Music video production
  • Digital content creation
  • AI automation and agent systems
  • App development
  • Marketing strategy
  • Consulting and advisory services
  • Custom digital deliverables

All services are customized and intellectual in nature unless otherwise specified.

3. Payment Terms

  • All services require payment as agreed prior to commencement or delivery.
  • Prices are listed in the specified currency at the time of purchase.
  • The Client is responsible for any applicable processing fees, transaction charges, currency conversion fees, or banking fees imposed by third-party payment providers.
  • Payments are non-refundable except as outlined in our separate Refund Policy.

Refunds, if applicable, are governed strictly by our published Refund Policy.

4. No Guarantee of Results

While we strive to deliver high-quality professional services, the Company does not guarantee:

  • Revenue growth
  • Business outcomes
  • Marketing performance
  • Platform approval or ranking
  • Viral reach
  • Specific engagement metrics

Results depend on numerous external factors beyond our control, including market conditions, third-party platform policies, and client implementation.

5. Intellectual Property & Portfolio Rights

Upon full payment, the Client may use final deliverables for their intended business or commercial purposes.

However, unless explicitly agreed otherwise in writing:

Run Dem Labs LLC retains the right to:

  • Display completed work
  • Showcase projects in portfolios
  • Publish case studies
  • Use visuals, excerpts, and materials for marketing
  • Reference the Client relationship publicly

This may include online, print, presentations, advertisements, and promotional materials.

The Client grants the Company a non-exclusive, perpetual, worldwide right to showcase completed work for promotional purposes.

6. Client Acknowledgment of Delivery

Where appropriate, the Client may provide:

  • A testimonial
  • Written acknowledgment of service completion
  • Confirmation letter verifying that the work was delivered by Run Dem Labs LLC

This may be used by the Company for promotional or verification purposes.

7. No Exclusivity / No Non-Compete

Run Dem Labs LLC operates as an independent service provider.

Unless separately agreed in a signed written contract:

  • No exclusivity is granted.
  • No industry restrictions apply.
  • No geographic limitations apply.
  • No non-compete obligations apply.

The Company reserves the right to work with clients in any industry, including competitors or similar businesses.

8. Third-Party Platforms & Dependencies

The Company is not responsible for delays, disruptions, or issues arising from:

  • Payment processors
  • Hosting providers
  • AI platforms
  • Advertising platforms
  • Social media platforms
  • Regulatory authorities
  • External collaborators

All timelines are estimates and may vary due to factors beyond our control.

9. Client Responsibilities

The Client agrees to:

  • Provide accurate and timely information
  • Supply required materials and approvals
  • Obtain necessary licenses for music, media, trademarks, or intellectual property
  • Ensure compliance with applicable laws

The Company is not responsible for misuse of deliverables or unlawful client activities.

10. Limitation of Liability

To the fullest extent:

Run Dem Labs LLC shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Business interruption
  • Platform bans or suspensions
  • Third-party claims resulting from Client use of deliverables

Liability under this Agreement shall not exceed the total fees paid in the preceding 3 months related to the specific service.

11. Indemnification

The Client agrees to indemnify and hold harmless Run Dem Labs LLC from any claims, damages, liabilities, or expenses arising from:

  • Client misuse of services
  • Copyright or trademark violations by the Client
  • Regulatory violations
  • Breach of third-party platform policies

12. Refund Policy

Refunds are governed exclusively by our published Refund Policy.

By purchasing services, the Client acknowledges and agrees to the conditions set forth in that policy.

13. Force Majeure

The Company shall not be liable for delays or failure to perform resulting from circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Internet outages
  • Government restrictions
  • Platform disruptions
  • Payment system failures
  • Any other disclosed, known or unknown Force Majeure

14. Governing Law

These Terms shall be with Courts of the Emirate of Sharjah, UAE.

Any disputes shall first be addressed through good-faith negotiation.

15. Modifications

Run Dem Labs LLC reserves the right to update or modify these Terms at any time with or without known notification.

Continued use of our services constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. No partnership

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

18. Entire Agreement

These Terms, together with the Refund Policy and any written proposal or agreement, constitute the entire understanding between the parties.

The Client acknowledges that they have not relied upon any representation, statement, promise, or warranty not expressly set forth in these Terms.

AI Music Video Service Terms

-Scope Definition Clause

The service includes creation of one (1) AI-generated music video based solely on the brief submitted at the time of purchase. Any additional concepts, alternate creative directions, or significant stylistic changes shall constitute a new project and may require additional fees.

-Limited Revisions Clause

The service includes a maximum of one (3) small revision rounds, limited to adjustments in pacing, transitions, color tone, or minor edits. Major creative changes, concept shifts, or re-direction are not included and may incur additional charges.

-Creative Interpretation Clause

AI-generated visuals are interpretative in nature. Run Dem Labs retains creative discretion in translating the Client’s brief into visual output. Absolute replication of subjective expectations cannot be guaranteed.

-Time Limitation on Support

Client communication, clarification, and support related to a project are limited to reasonable professional engagement. Extended consultation, repeated clarifications, or excessive messaging may result in additional consultation fees.

-Response Time Expectation

The Client agrees to provide required materials, approvals, and feedback within a reasonable timeframe. Delays caused by the Client may extend delivery timelines without liability to Run Dem Labs.

-Delivery Timeline Disclaimer

Estimated delivery timelines are projections and may vary depending on project complexity, AI system variability, or external platform processing times. Delays caused by third-party platforms are outside Company control.

-AI Variability Acknowledgment

The Client acknowledges that AI-generated outputs may contain stylistic variability. While commercially professional standards are maintained, absolute predictability cannot be guaranteed.

-File Format & Resolution Scope

Final delivery includes one agreed-upon format and resolution. Requests for additional formats, aspect ratios, or platform-specific exports beyond the agreed version may require additional fees.

-Abandoned Project Policy

If the Client fails to respond, provide required materials, or approve deliverables within fourteen (30) days, the project may be deemed abandoned without refund. Reactivation may require a restart fee.

-No Unlimited Editing Clause

The service does not include unlimited edits, unlimited creative iterations, or unlimited experimentation. AI rendering, processing, and creative direction require defined boundaries to ensure project feasibility.

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